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Signs Your Water Softener Isn’t Working (And What to Do Next)

  • Writer: Lunar Graphics
    Lunar Graphics
  • Oct 14
  • 3 min read

Hard water is something almost every Colorado Springs homeowner deals with, but when your water softener stops doing its job, the signs show up fast. From chalky dishes and faded laundry to dry skin and mineral buildup, life without soft water is rough. If you’ve noticed any of these problems lately, your water softener not working might be the reason. At Rocky Mountain Plumbing Services, we help homeowners from Manitou Springs to Briargate diagnose and fix water softener issues before they cause bigger damage to plumbing and appliances.

Person pouring pellets into a home water softener system using a yellow container.
Refilling a water softener to keep your home’s water clean and scale-free.


How to Tell if Your Water Softener Isn’t Working

There are a few simple ways to know your softener needs attention:

  • Spots and film on dishes even after running the dishwasher.

  • Soap that won’t lather easily in showers or sinks.

  • Stiff or scratchy laundry, even with fabric softener.

  • White scale buildup on faucets or showerheads.

  • Dry or irritated skin and hair.

If you’re seeing these signs, your system might not be regenerating properly or could have mineral buildup inside the tank.

Common Reasons a Water Softener Stops Working

Water softeners are designed to last for years, but Colorado’s mineral-rich water can be tough on the system. Common causes of failure include:

  1. Clogged resin beads or filter screens – minerals and sediment can block water flow.

  2. Low salt levels or salt bridges – salt can harden and form a crust that prevents softening.

  3. Mechanical or timer issues – older units can fail to cycle through regeneration correctly.

  4. High iron or sediment levels – these clog components faster and require cleaning.

If your softener hasn’t been serviced in a while, RMPS can inspect the unit, clean the brine tank, and test your water to make sure the system is working properly again.

Why Hard Water Hits Colorado Springs Homes So Hard

The mineral content in local water is among the highest in the state. That’s why even small problems with a softener quickly become noticeable. Areas like Old Colorado City, Broadmoor, and Monument rely heavily on municipal and well water, both high in calcium and magnesium. Without proper treatment, you’ll see buildup on fixtures and in water heaters—shortening appliance lifespan and raising energy costs.

At Rocky Mountain Plumbing Services, we install and service both traditional and salt-free systems, giving homeowners options based on their water source and environmental preferences.

What to Do When Your Water Softener Isn’t Working

If you suspect your softener isn’t working:

  1. Check your salt level. If it’s crusted or hardened, break up the bridge.

  2. Inspect your water flow. If pressure drops, there might be clogging.

  3. Schedule a professional inspection. RMPS offers system testing, cleaning, and repair to restore your unit’s performance.

  4. Consider upgrading. If your softener is over ten years old or constantly needs repair, newer systems offer better efficiency and less maintenance.

Sometimes, a full water test reveals other contaminants—like iron or chlorine—that require added filtration. RMPS can get your water tested and recommend the best solution for long-term protection.

About Water Softeners

Q: How long should a water softener last in Colorado Springs?

A: Most units last 10–15 years with regular maintenance, though local water hardness can shorten that lifespan.

Q: Can I run my plumbing without a softener?

A: You can, but over time, hard water will create mineral buildup that clogs pipes and shortens appliance life.

Q: Is it worth upgrading to a salt-free system?

A: Salt-free options are low-maintenance and eco-friendly, though traditional systems still remove minerals more completely. RMPS can help you decide based on your needs.

Keep Your Home Running Smoothly with Reliable Water Treatment

When your water softener isn’t working, it doesn’t take long to notice the difference. Hard water affects everything from comfort to plumbing health. The good news? The fix is often simple. At Rocky Mountain Plumbing Services, we offer full inspection, repair, and replacement for water softeners and filtration systems across Colorado Springs and Manitou Springs.

If your home’s water has started feeling “off,” it’s time to take action. Book your service with RMPS today and enjoy soft, clean water that keeps your home running at its best.

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